First of all, let me thank you for taking the time from your busy day to read about our practice and the services that we can offer.
Naidu & Naidu, Dental Surgeons was first established in Harold Wood by my parents, Raj & Pratibha Naidu, in 1979 and, like our little corner of Essex, we have grown and evolved over the years. As the demands of dentistry have altered and the complexity of dental problems become more convoluted, we have found that dentists and patients often require specialist attention either through management, opinions, or advice. And so, we are proud to be able to offer our specialist services on a referral basis to support colleagues and patients alike in our community.
We aim to complement the patient care that your practice already provides and work synergistically towards our common goal: excellent dental care delivered in a relaxing and friendly manner.
There are a few promises that we would like to guarantee:
- Please be assured that we will neither approach nor accept your patient for non-referred treatment
- We aim to contact your patient within 24 hours to plan their appointment
- Your patient will receive a written summary of their assessment with information regarding clinical findings, options, risks and fees
- You will be kept informed throughout the referral process and will be involved in the decision-making for your patient
- If you would like to discuss the case with us, we are happy to oblige
- Any changes or additions to the referred treatment will only be carried out with your authorisation
- We offer a 2 year guarantee on all of our restorative work to create peace of mind for your patients*
- Your patient will be fully informed of our fees and we can offer interest-free payment plans if that can help their financial planning
- Your patient will be returned to you for their continuing care
*guarantees may not apply for bruxists / smokers / etc. We will inform you and your patient if this is unavailable
Thank you once again for taking the time to read about our referral services. We hope you have a great day and look forward to working in partnership with you.
Aditya & Sheetal Naidu